✦ AI concierge for WhatsApp

Never miss
another customer.

Your customers message at midnight. JomChats answers in seconds — day or night, in their language — books the appointment, and only ever pulls in a human when it should. And it never, ever makes things up.

Uses your own WhatsApp number Nothing for customers to install
✦ AI handled Booked it Passed to human
Talks how your customers actually talk — English Bahasa Malaysia 中文 Manglish, lah 😄
The quiet leak

Every unanswered message is a customer walking away.

People decide in minutes now. If you reply the next morning, they've already booked with whoever answered first. It's not that your team is slow — it's that nobody can be on WhatsApp 24/7. Until now.

“Hi, still available?” — 11:48 PMSeen at 9:14 AM. They booked elsewhere at 12:02 AM.
Lost
“Berapa harga ya?” — SundayReplied Monday. No response.
Lost
“Can book for tonight?” — 6:30 PMTeam busy with walk-ins. Missed.
Lost
“Hi, still available?” — 11:48 PMJomChats replied in 4 seconds. Visit booked for Saturday.
Won ✦

The fastest reply usually wins the sale.

JomChats sits on your WhatsApp and answers the moment a message lands — with the right answer, in the right language, every single time. Your team wakes up to booked appointments, not missed ones.

How it works

Live in days. Not months.

Three steps. No new apps for your customers, no new number, no IT department required.

1

Connect your WhatsApp

We plug JomChats into your existing WhatsApp Business number. Your customers keep chatting exactly where they already do.

2

Teach it your business

Share your prices, hours, FAQs, whatever you've got. It answers only from what you give it — so it's right, and it's yours.

3

It handles the rest

From “what time you open?” to a confirmed booking — automatically. Anything tricky, it hands to your team with the full context.

A relaxed cafe owner checking her phone while JomChats handles customer messages
14 chats handled today3 visits booked · 1 passed to you
Your evenings back

You run the business.
JomChats runs the inbox.

  • Always on, never tired. Midnight, public holiday, lunch rush — every message gets a warm, instant reply.
  • 📅Turns questions into bookings. It doesn't just answer — it moves people towards the next step and locks in the appointment.
  • 🙋Knows its limits. When something needs a human touch, your team gets a neat summary and takes over — no awkward handoff.
What it does

Simple for your customers.
Powerful underneath.

Answers in seconds, 24/7

No “we'll get back to you.” Real answers, instantly, at any hour — the moment interest is highest.

Open now ah?
Yes! Open till 10pm tonight 😊

Never makes things up

This is the big one. JomChats only answers from what you teach it. No invented prices, no fake promises. If it doesn't know, it says so and calls your team — every time.

🌏

Speaks their language

English, Malay, Chinese — and full Manglish. It replies in whatever your customer used.

📅

Books appointments

Checks your slots, confirms the time, sends the reminder. Fewer no-shows, zero double-bookings.

📈

Gets smarter weekly

You see every conversation. Fix an answer once, and it's fixed for good.

For your business

If your customers chat on WhatsApp, it works for you.

Property, clinics, car dealers, cafes, salons, services — same idea, your words. Tap through a few:

J
Sunrise Residencestypically replies in seconds ✦

Why you can trust it

We'd rather it say “let me check”
than guess.

Most people's worry about AI is simple: what if it lies to my customers? So we built JomChats the opposite way. It's boring about the truth — on purpose.

Only your knowledge

It answers strictly from the info you give it. It can't pull “facts” from the internet or invent a price to sound helpful.

🙋

Unsure? It hands over

No guessing games. When a question falls outside what it knows, it politely passes your customer to a real person.

🔒

Your data stays yours

Your conversations and business info live in your own private vault. Never sold, never used to train anyone's AI.

“A wrong answer can cost you a customer. So the one thing JomChats will never do is confidently make something up.”

Ready to never miss
another customer?

See JomChats answer your real customer questions in a quick 15-minute demo. No slides, no hard sell — we'll just show you it working on your kind of business.

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